Liberty HealthShare CEO Says No Member Walks Their Healthcare Journey Alone

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Behind every healthcare decision stands someone seeking guidance, support, and understanding. Liberty HealthShare Chief Executive Officer Dorsey Morrow believes this should define how Americans approach healthcare. Through his leadership of the faith-based healthcare sharing ministry, Morrow champions an insurance alternative that treats members like family rather than policy numbers — and they never had to deal with their healthcare alone.

“We are member-focused. You are not left to figure things out on your own,” Morrow explains. Unlike traditional insurance, where customers often struggle through complex systems, Liberty HealthShare surrounds members with resources and personal support. The organization’s roughly 165 team members, including dedicated nurses, guide participants through their healthcare decisions while providing something rarely found in modern medicine: prayer.

“We have a list that is distributed internally every Friday of prayer requests from our members,” Morrow shares. “Whether it’s with the member or for the member, we are about prayer. We strongly believe in that here.” This spiritual foundation extends beyond words — when members face difficult medical situations, staff members often pray with them directly over the phone.

Prayer is something Morrow says he takes seriously. “Faith was what brought me here,” Morrow reveals. “[I learned prayer] was encouraged, and that was really exciting to me.”

Breaking Down Financial Barriers 

Healthcare costs continue rising, with projections showing up to 8% increases in 2025. Morrow’s team tackles this challenge through multiple approaches, carefully studying sharing patterns and working with various vendors to negotiate fair prices with medical providers. “We do what we say, and we say what we will do,” Morrow says about the organization’s commitment to transparency.

This member-first philosophy recently helped a senior citizen who faced significant medical debt after transitioning to Medicare. Rather than leaving her to deal with complex systems alone, Liberty HealthShare staff worked to reprice her bills, shared in the costs, and guided her through the proper program setup. “We worked with her … so that she wasn’t left in what should be her golden years dealing with some sizable medical debt,” Morrow recalls.

This method reflects Morrow’s broader vision for American healthcare, which is returning responsibility and engagement to patients while providing robust support systems. Morrow believes the current autopilot approach to healthcare financing has contributed to skyrocketing costs. “If we were to all start taking an active part of understanding what the service is being delivered — ‘Doc, why are you doing that? Why do we need to do this? What’s that going to cost?’ — getting in and understanding and challenging some of the decisions that are being made … I think we can make a significant difference in our healthcare system,” Morrow says.

Liberty HealthShare backs this philosophy with action, maintaining open communication channels for members to ask questions and share ideas. The organization conducts member surveys every six months, implementing suggestions like a new dental program. Through the online portal, members can see exactly how their monthly contributions help others in the community.

“We survey our members [and ask] what’s working, [what’s] your perception of the ministry, what can we do better, what are we doing well?” Timothy Bryan, vice president of marketing and communications, states. “And then, we ask, ‘What do you need?’ And so, we constantly have that list with us. And as we’re looking at developing new programs, a lot of it comes from member ideas.”

In addition to focusing on member feedback, Morrow also hints at exciting developments on the horizon, potentially including new services and features to enhance the member experience. Yet his core message remains unchanged: Healthcare works better when people support each other. 

“This is basically a ministry,” Morrow explains. “We are here to help facilitate. We are not driven by profit. It’s frankly our goal to go broke each month. The contributions coming in should be the contributions that go out.”

The true value of what Liberty HealthShare offers, however, is perhaps best heard from its members.

When Craig Newman received a diagnosis of squamous cell carcinoma and was dealing with a job layoff, he told Liberty HealthShare he “wanted to have something in place to help me through that time of transition.”

Newman joined Liberty HealthShare and admits he was impressed with the support he has received from the Liberty HealthShare community.

“Everyone I’ve spoken with, from the enrollment process to any calls about my treatment, has been kind, patient, and truly present with me,” said Newman. “Membership has been above and beyond what I expect. The whole experience feels human and makes me feel a lot more human than working with a traditional insurance company.” 

Newman added that his “long-term prognosis is positive.” He remains grateful he was able to join Liberty HealthShare. “I see membership in Liberty HealthShare as more than just a health care solution, but as being part of something bigger, a family,” Newman explained. “I want to stay part of Liberty HealthShare forever.”

Through this unique blend of financial stewardship, spiritual support, and personal guidance, Liberty HealthShare demonstrates that compassionate healthcare financing remains possible — especially when no one walks alone.

“We take seriously our role in helping people find the right program to meet their needs. In a complex and rapidly changing healthcare environment, ours is the best solution for many people,” Morrow said. 

“We truly are a Christian ministry. We live that identity out from the beginning to the end of every business day. We have worked hard to be accountable and transparent, thereby embodying two of our ministry values.”

Kayla Dunn

Kayla Dunn is a faith-driven writer who shares her experiences and insights on family, parenting, and spirituality. With a passion for helping others deepen their faith, Kayla writes from the heart and draws from her own experiences as a wife and mother. Her writing is both relatable and inspiring, offering encouragement and hope to those who are seeking a closer connection to God and a stronger family bond. In her free time, Kayla enjoys spending time with her loved ones and volunteering in her local church community.