Wells Fargo is one of the largest, and most popular, banks in the United States. The banking giant has branches across the nation and their services are fully comprehensive.
However, in recent years, the bank has been at the center of numerous scandals. Unfortunately for Wells Fargo customers, another scandal has just rocked the company.
According to reports, Some Wells Fargo banking customers had their accounts emptied after their automatic online bill payments were processed twice, according to published reports. The mishap marked the latest in a series of embarrassing consumer scandals — some bigger than others — for Wells Fargo.
Customers were furious over the scandal and took to social media to vent their frustrations with the bank. It isn't the first time in recent years that the bank has been responsible for harming customers financially.
“We are aware of the online Bill Pay situation which was caused by an internal processing error,” Wells Fargo communications manager Hilary O’Byrne said in a statement. “We are currently working to correct it, and there is no action required for impacted customers at this time. Any fees or charges that may have been incurred as a result of this error will be taken care of. We apologize for any inconvenience.”
According to reports, the customer service lines for Wells Fargo were extremely busy after the incident. At this time, Wells Fargo is declining to say how many people had their accounts affected. Let us know if your account was hit! Be sure to keep overdraft protection on all of your accounts to avoid an error like this. Please reach out to Wells Fargo if you are having problems with your account.
What do you think about this? Do you bank here? Let us know! Also, be sure to read our breaking news article about the famous world leader who just died in a helicopter crash in New Mexico.