Google Posts: The Free Marketing Tool Local Businesses Ignore

A complete Google Business Profile is not a nice-to-have. Google’s own data shows that complete profiles receive seven times more clicks than incomplete ones. For a local business, that multiplier translates directly to phone calls and walk-ins.

The data reinforces the urgency: 46 percent of all Google searches carry local intent.

Business descriptions on Google Business Profile should use all 750 characters. Include primary services, service area, and differentiators. Avoid keyword stuffing, but naturally incorporate the terms customers use when searching.

Google Business Profile categories determine which searches trigger the listing. The primary category carries the most weight. Secondary categories expand reach. Choosing generic categories like “Business” wastes the opportunity to target specific service searches.

The team at LocalSurge builds websites, optimizes Google Business Profiles, and deploys AI tools for local businesses across Sioux Falls and the surrounding metro.

Messaging through Google Business Profile lets customers contact the business directly from the search result. Businesses that enable messaging and respond within five minutes convert significantly more inquiries than those that rely on phone calls alone.

Review response strategy matters for rankings. Google has confirmed that responding to reviews signals engagement. Responses should reference the specific service provided and the location, which reinforces keyword relevance naturally.

Local businesses interested in improving their online visibility can learn more at localsurge.co.