Frontier Airlines Under Major Fire for How They Treated Unaccompanied Young Children

August 09, 2018Aug 09, 2018

Bizarre airline fiascos continue to dominate global headlines since the United Airlines controversy where a doctor was dragged off the flight by employees in 2017. In recent months, one person died on a Southwest Airlines flight after almost getting sucked out of a window and another family was kicked off a plane when their child was believed to have lice.

The most recent airline disaster to grab global attention involves two unaccompanied minors flying with Frontier. The young children — a 9-year-old boy and his 7-year-old sister — were allegedly mistreated by Frontier staff while flying without their parents.

The siblings were traveling to Orlando Florida, but a severe storm forced the plane to circle the airport for one hour before taking another route to land in Atlanta, Georgia after midnight. Several hours later, the kids were taken to a hotel by Frontier staff members.

However, they were separated into different rooms for lodging. Later, the father discovered that his son slept in the same room with a boy who was five years older than him — a scenario he was clearly uncomfortable with.

During this entire catastrophe, the parents were never contacted by the airline; they were only up-to-speed by staying in contact with their children via texting.  

Frontier released a statement in response claiming they followed all necessary protocols: “Our records show that the children were in contact with their mother before being transported to the hotel and with their father the following keeping with Frontier’s policy, the children were attended to at all times by a Frontier supervisor, placed in a hotel room overnight, and provided with food.”

The father said his kids were only provided with rice crispy treats and water to eat and drink.

“We understand how an unexpected delay caused by weather can be stressful for a parent and our goal is to help passengers get to their destinations as quickly and safely as possible,” the statement continued.

Unfortunately, there are no legal obligations or regulations regarding the requirements of unaccompanied children on airline flights. The treatment of children is entirely up to the airline.  

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