Customer learns Dunkin Donuts cashier and her kids were evicted, pulls strings to find them a home

A Dunkin’ Donuts employee is overjoyed after receiving what she believes is a Christmas miracle, and it’s thanks to the initiative of one kind customer.

Ebony Johnson, 33, is an enthusiastic worker at the fast-food chain’s location in Ohio. When regular drive-thru customer Suzanne Burke—whom Johnson had befriended—noticed that the latter had not worked for a few weeks in March, she became concerned.

Johnson was employed at Mount Healthy for three years. Burke reached out to Johnson to ensure everything was in order when Johnson returned to work. Unfortunately, it wasn’t.

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Johnson shared that she was struggling financially and was trying to find housing after her family was evicted.

“I wanted to give up,” the mom of three told TODAY. “I cried. I come to work every day and nobody knows what I’m going through because I always try to have a smile for our customers.”

Burke, a social worker, left Johnson a note offering assistance. Johnson accepted. She immediately set to work and started reaching out to different businesses and organizations.

Suzanne Burke
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Johnson and her family spent nine months preparing for their move into their newly furnished apartment in Cincinnati. Johnson and her children moved in December 3.

Johnson said that it was an amazing experience, especially as it was their first time living such a home.

“I never had a full furnished house,” she said. “I never had help like this. I had been asking God to place us in a home prior to Christmas, and He did. I’m just so thankful.”

A couch with throw pillows in the Johnson family's new home
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Burke said it was “so exciting” and that they all cried during the unveiling of the home.

“I’ve got three kids, and I can’t imagine not having a home to go to and then to have to get up, get the kids to school, and show up at work with a positive, happy attitude? I’ve been in awe of her,” she said.

Johnson and her family were without permanent housing since being evicted March 2020. So, being able to settle in their new place this month was a long-awaited moment. Before this, Johnson and her family lived with different family members and moved around from place to place.

“It’s been so much we’ve been through,” the hardworking mother said. “I just keep going. Every day, I think about my children. I can’t give up because then what is going to happen to them?”

Ebony Johnson's two kids trying out their new bed as their mother looked on
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Burke discovered that Johnson would be purchasing the apartment last month and asked Johnson if she had any furniture. Burke reached out to Design to Market to find furniture.

The furniture was donated by the company to New Life Furniture Bank, which provides household goods to people in dire need.

Johnson and her children were able to move into the fully furnished apartment with no need to purchase furniture thanks to these groups. They also hired a handyman to fix any problems with the house.

Burke is now working on getting Johnson a car since her new apartment is farther away from Dunkin’. Her 15-year-old oldest son is still living with her brother to be near his school.

The Johnson family and the people who helped them get a new home
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Johnson is more happy than ever to help customers now that a lot of weight has been lifted from her shoulders.

“Last year we didn’t wake up to nothing,” she said. “It was depress and stress. This year is going to be good because we’re in our home. I get to cook in my own kitchen for my kids.”

They are excited to spend their first Christmas in a fully furnished house they can call their own.

Johnson family, congratulations on your new home! The video below shows their warm reaction to seeing their new home.

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