Breaking the Insurance Playbook – How Attorney John Coco Ignores Lowball Tactics and Focuses on Clients’ Stories

Insurance companies have spent decades perfecting a playbook built to protect profits, not people. They count on injury victims accepting low offers quickly. They assume most won’t question the process—or have an advocate who will push back.

But John Coco has built his reputation by destroying that playbook. His focus isn’t just on rejecting unfair settlements—it’s on using disruptive strategies that put insurance companies on the defensive. By centering every case around a client’s personal story and pushing beyond surface-level details, he changes the narrative—and the outcome.

Why Insurance Companies Fear a Well-Told Story

Insurance adjusters are trained to evaluate cases in numbers. They calculate medical expenses, wage loss, and future costs, then offer the lowest amount they think might be accepted. Their goal is to resolve the claim before the real impact of the injury is fully understood.

Coco disrupts that process by refusing to let clients be reduced to a line item. He digs into the story behind the injury—who the client was before, how the injury changed their life, and what their future now looks like. These human details become the backbone of his legal strategy.

“Anything we can do to show that a case is an outlier helps our client,” Coco explains. “Sometimes that means getting names and faces on the other side—insurance companies often try to hide behind bureaucracy or a corporate wall. If you can pin responsibility on a person, the real decision maker, they’re less likely to try to lowball your client.”

Insurance carriers know that if a jury hears a compelling, deeply human story—about a parent who can no longer lift their child, or a laborer who lost the only trade they knew—they could face a significant verdict. That pressure often results in far stronger settlement offers than if the case were handled like just another file in the system.

A Case Strategy Built to Challenge the System

Rather than rushing to settle, Coco builds every case as if it’s headed to trial. This includes collaborating with medical experts, using accident reconstruction, and preparing clients to clearly communicate the toll of their injuries.

One client, for instance, came in after being offered just $500 by an insurance company following a serious car accident. He had spinal injuries, had undergone surgeries, and could no longer work in construction. Instead of accepting this offer, Coco built a case around the full story – highlighting not only the physical pain but the future loss of income and future medical expenses as well.

The result? A $1.25 million settlement—a 2,500x increase over the initial offer.

This isn’t an isolated success. It’s a reflection of a repeatable process—one designed to treat every client’s case as uniquely valuable, not just legally, but personally.

A Limited Caseload, a Higher Standard

Coco keeps a limited caseload to ensure he can personally invest in each client. This means he has the time to uncover the deeper elements of every case – the parts that are often missed or ignored.

He doesn’t rely solely on typical evidence. He listens. He visits accident sites. He brings in specialists who help prove how the injury will affect every aspect of a client’s life, both now and in the future.

His goal isn’t just a dollar figure—it’s making sure each client’s story is fully told, heard, and respected.

Why Settling Too Soon Can Cost Everything

It’s easy to see why injured victims might be tempted to take a low offer: mounting bills, job loss, and the stress of recovery can be overwhelming. But early settlements rarely reflect the true cost of an injury.

Coco ensures his clients understand not just what’s at stake today—but what could happen years down the line. A rushed settlement may not cover future surgeries, mental health support, or loss of earning potential. His role is to help clients step back, breathe, and look at the big picture before making a decision that will impact the rest of their lives.

Final Thoughts: Real Advocacy, Real Results

John Coco has built a career around disruption—destroying the mold of quick settlements and forcing insurers to confront the real impact of the harm their clients have caused.

He doesn’t rely on volume. He focuses on people. By rejecting the insurance industry’s assumptions and presenting each case as a deeply human, high-stakes story, he secures life-changing results for clients who might otherwise be overlooked.

For injury victims, the takeaway is clear: you don’t have to accept a low offer. You don’t have to be just another case. With the right strategy—and the right advocate—you can disrupt the system and get what you truly deserve.