Automated Pizza Delivery? Fully-Automated Fast Food Restaurants?

March 18, 2016Mar 18, 2016

Imagine a world where robots deliver pizza to your door. Or a world where robots and automated kiosks take your order, make your food, and serve it to you at a fast food restaurant devoid of visible human workers. That world is already dawning.


According to ZDNet, Domino's Pizza is already delivering hot pizzas to some customers in Brisbane, Australia as a field test for their wheeled robot prototypes. The delivery robots move too slowly to drive on streets yet, but for now they're wheeling along pedestrian walkways until they get more improvements.

CEO and Managing Director Don Meij said, "Domino's has always aimed to build forward thinking products and services for customers. Research shows that autonomous vehicles are the future of delivery. [Our delivery robot] is cheeky and endearing and we are confident that one day he will become an integral part of the Domino's family. He's a road to the future and one that we are very excited about exploring further."

Over at Carl's Jr. and Hardee's, according to Business Insider, CEO Andy Puzder is looking to automate his fast food restaurants to the point where customers may never see a human worker. Kiosks that already exist now would allow customers to place their orders, and an automated kitchen would prepare the food and deliver it. Puzder does admit, though, that it'll be a long time before humans can be fully removed from the food preparation process.

Puzder says automation is cheaper, and running his operations more cheaply has become a necessity with skyrocketing minimum wages, which he blames on Hillary Clinton, Bernie Sanders, and other progressives. Automation also insures more consistency and fewer mistakes in preparing meals.

He added that machines are "always polite, they always upsell, they never take a vacation, they never show up late, there's never a slip-and-fall, or an age, sex, or race discrimination case."

And he believes the younger generation wants them.

He explained that "Millennials like not seeing people. I've been inside restaurants where we've installed ordering kiosks ... and I've actually seen young people waiting in line to use the kiosk where there's a person standing behind the counter, waiting on nobody."