Ryanair passenger, who was on a Ryanair flight, found it more stressful than fun. A Good Samaritan rescued her just in time.
Stephanie, who was at Ibiza Airport in Oct 2020, was trying to board a flight home to London Stansted Airport.
The airline decided that the bag was too large to be carried onboard, leaving the mother in distress.
Ryanair said she could only pay the fee for oversized luggage using a credit card. Stephanie had no cash so it was impossible to pay.
A video taken by a passenger shows a young man checking his phone near the gate. Stephanie was getting overwhelmed, and the fact that her two young sons were running around the area didn’t help. One of her children chases after his little brother as he runs around the area.
Seeing her distress, the anonymous young man assured her and said, “It’s alright, it’s alright. Don’t worry, I’ll pay for you.”
The kind stranger footed the £50 ($65) bill for Stephanie, and the day was saved!
Stephanie looks at him and says, “thank you so much,” extremely grateful that someone stepped in to help her. The man tried to comfort her, but she began to cry.
The man then walks over to the desk and gives his card to the ground crew. The clip ends with him waiting for his payment to get through while the oldest of Stephanie’s sons tries to calm his brother. “No, no, mama is upset,” the young boy said.
@CoolCalmPoch shared footage on Twitter and thanked the man for the good deed.
“Well done to this young hero for paying the ridiculous Ryanair luggage charges for a distressed mother traveling with 3 kids (who wasn’t getting any leniency from ground staff). The flight from Ibiza to Stansted was half empty, not sure what difference a few cms would make,” he wrote.
In an interview with Daily Mail, Stephanie said she was initially told by airport staff that she didn’t need to check in her bag. She was later told that her bag was too large and that she would have to pay a fee.
“The plane was half-full so I couldn’t understand why they couldn’t take my bag or put it in the hold,” she said.
Stephanie lives in Ibiza and made a short visit back to the UK to see her family. She doesn’t travel a lot, and it’s been a long time since she’s been on a plane.
“Plus with everything that’s going on, you can see on the video that I’m quite anxious,” she recalled. “This kind man turned around and said he would pay for me – it was an amazing act of kindness that he really didn’t need to do. He literally came out of nowhere, it was a crazy experience.”
If it wasn’t for him, Stephanie wouldn’t have been able to take her kids away for the weekend.
The man sat just a few rows behind them once they boarded the plane. Stephanie wanted to go over and give him a hug, but she couldn’t because of Covid.
Stephanie, a mother of twins, aged nine and one years, said that she has spoken to the passenger who filmed the incident. She wanted to track down the young man who paid her excess luggage charge, but she hadn’t found him yet.
“Apparently, he wants to remain anonymous. I just want to have a chat with him because I don’t think he realizes how nice a gesture it was and how much it meant to me,” Stephanie said.
Although we may never know this man’s name and this incident happened over a year ago, we want him to know what an awesome human being he is!
Click on the video to see what he did to help his passenger.
Well done to this young hero for paying the ridiculous Ryanair baggage charges for a distressed mother travelling with 3 kids (who wasn’t getting any leniency from ground staff). Half of the flight from Ibiza was empty. I don’t know what difference a few centimeters would make. pic.twitter.com/RosvQKh8tw
— We are one (@CoolCalmPoch) October 17, 2020
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