After United Airlines CEO Defends Employees' Conduct, He TOTALLY Changes His Tune

April 11, 2017Apr 11, 2017

It's a disturbing video. On an United Airlines flight this week, a man was forcibly removed due to "overbooking" and later shown bleeding from the mouth, uttering "Just kill me."


The man had originally volunteered to give up his seat, but later changed his mind when he heard he'd be delayed a day. He said he was a doctor and his patients needed to see him. 

A passenger caught the man being dragged by the airline and it has gone viral, sparking national outrage--even being mentioned by the White House as "troubling."

Initially, United Airlines CEO Oscar Munoz defended the airline employees' conduct, saying the passenger was "disruptive and belligerent." 

But after being called out by the White House, Munoz is taking a more repentant attitude. “I continue to be disturbed by what happened on this flight,” he wrote in a statement, shares the Washington Post.

“I deeply apologize to the customer forcibly removed and to all the customers aboard. No one should ever be mistreated this way.”

“We are going to fix what’s broken so this never happens again,” Munoz promised.

"Stock in United Continental Holdings dropped by more than 4% at one point on Tuesday, and at one point nearly $1billion was wiped off its value - but prices later recovered partially," shares the BBC

What do you think of what happened on that United Airlines flight? Share how you feel in the Comments! Thank you!