Last month, Alfred Angelo abruptly closed their doors without warning their customers or employees. The closure caused an uproar, and it sent Alfred Angelo brides all over the U.S. into a frenzy. A month later, and the story hasn't gotten any better.
Alfred Angelo recently announced that they won't be fulfilling their open orders, and brides won't be getting their dresses. If they paid for their dress, then they'll have to go through a claims process to get their money back.
After several weeks, the corporation finally responded in a public statement since filing for Chapter 7 Bankruptcy in July. The statement, which is posted on the homepage of their websites, says:
"The Chapter 7 Trustee greatly regrets the upset that Alfred Angelo's July 14th bankruptcy filing has caused its customers. While we have been successful in obtaining customer records and delivering many dresses and accessories for customers all over the country, even after the bankruptcy filing date, it has now become apparent that the logistical and financial strain of fulfilling each and every open order makes continuing that course of action no longer possible.”
In other words, the company is unwilling to keep up their end of the bargain with brides who trusted them. It's ridiculous that a company could get away with doing this kind of thing.
"Thus,” the statement added, “to the extent any order has not been fully delivered to a customer, it shall have to remain unfilled."
The company also added a link to complete a proof of claim form for customers who believe the store owes them money. The form is long and complicated, and it shows exactly how little this company cares about their customers, who would have simply been refunded their money.
Other brides on Instagram and Twitter are stepping forward to help those who were left high and dry by Alfred Angelo. Using the hashtag #alfredangelo and #dressmatchmaker, women are posting pictures of their dresses, as well as details about size and height. They're offering to lend the dresses to brides who don't have time to get another dress.
One bride posted pictures of her dress along with this caption.
"What @alfredangelobridal did to their brides is deplorable. I'm offering my @davidtutera wedding gown on loan to a bride in need. Professionally cleaned, ready to wear. Size 18, strapless a-line gown with optional/detachable lace jacket. DM me (Sacramento/East Bay Area)."
Other brides are doing the same thing.
Would you donate a dress to a bride in need? Read about the original closure and how brides reacted.