During Disneyland's busy holiday week, a power outage hit the park, leaving visitors stranded on rides.
Park spokeswoman Elva Rubalcava told the Hollywood Reporter that the outage affected Toontown and Fantasyland. Park employees have been helping visitors inside the Anaheim, California park off many of the rides. They also had to help people off the monorail, ABC 7 reported.
“We’ve determined that the issue is with a Disneyland Resort transformer and our team is currently assessing and working to restore power,” said a park statement.
The Washington Post writes that the outage started at about 11 a.m. Pacific time. Most of the rides were back online an hour later, a park official told the Los Angeles Times.
Just before power cut out at the park—decorated for Christmas and packed with holiday visitors—an official Disneyland Twitter account posted the park “is very busy today.”
Officials haven’t yet to share an estimated time of full restoration of power. The park announced that new visitors are not being allowed into the park. They are only allowing guests that are reentering to the park inside. Adventure Park remains open.
The outage comes during Disney's most crowded time of the year. The people who packed the park quickly took to social media after the outage started.
People on Twitter are also asking Disney what they'll be doing for people who are in L.A. specifically to visit Disneyland.
"What type of refunds/accommodating are you doing for those that are here with half the rides down?" asked one Twitter user.
Others echoed his sentiments.