America loves Netflix, and that’s why thieves are targeting it again with a frightening new scam that can put you at serious risk for theft. But there’s a simple way to keep yourself, your family, and your friends from becoming victims.
Earlier this year, customers of the online streaming movie service and DVD rental were warned nationwide about an official-looking Netflix e-mail that was hitting their inboxes. That e-mail simply asked users to update their payment information due to trouble the company was allegedly having in charging their credit card for their subscription.
But now hackers have gotten more nefarious by sending a new fake Netflix e-mail that is playing with customer’s emotions even more in order to get them to act quickly before they realized they’re being scammed. According to Fox 59, Netflix customers are starting to receive official-looking e-mails warning them that their Netflix account has been disabled.
“Dear User, We’re having some trouble with your current billing information. We’ll try again, but in the meantime you may want to update your payment details. During the next login process, you will be required to provide some information like (billing info, phone number, payment info.)” the e-mail reads before offering users a “Login Now” button.
Like the e-mail scam earlier this year, clicking on the provided button or link brings you to a fake but realistic Netflix website where the act of entering your personal information gives it directly to the thieves. This type of scam is called “phishing,” which is akin to dropping a bunch of baited hooks into a pond to make it really easy for a fish to bite on one. Unlike the e-mail scam earlier this year, the fake Netflix e-mail looks fairly believable, although there are a few minor errors in its wording.
In an official statement, Netflix explained, “Phishing is an attempt to acquire your personal information by pretending to represent a website or company you trust online. Phishers will go to great lengths to try to take over your account or steal your personal information. They may create fake websites that look like Netflix, or send emails that imitate us and ask you for personal information.”
So how do you keep from a being a victim? Be suspicious. If an e-mail from Netflix asks you to click on a link to update your valuable personal information, don’t click on any links in the e-mail. Visit the Netflix website directly instead and check your account information to see if there are any alerts. It’s also a good idea to simply contact Netflix and ask them if they sent the e-mail.
Let your friends and family know! In other news, DirecTV has done something huge in response to the NFL’s National Anthem protest.