Delta Gives Apology After Family Threatened With Jail For Not Giving Seat To Overbooked Passenger

family consumer
May 04, 2017

Another video of another incident of passengers getting booted off an overbooked flight went viral Thursday, and this time Delta was the airline involved.

According to Huntington Beach, Calif. resident Brian Schear, he, his wife, and his three kids recently enjoyed a vacation in Maui. For their flight back on April 23, Brian decided to buy his 18-year-old son Mason a ticket of another flight home so that he could put his 2-year-old son in a car seat in Mason’s seat instead rather than trying to hold the baby for the entirety of the long red-eye flight.

But Delta overbooked the flight, and they insisted that Brian give up Mason’s original seat because Brian had his 2-year-old in it instead. They told Brian he would have hold the 2-year-old in his arms and let a stranger use the seat Brian had already paid for.

Federal Aviation Administration recommendations, though, caution against transporting young children that way.

Their “flying with children” webpage states: “The Federal Aviation Administration (FAA) strongly urges you to secure your child in a CRS [child restraint system] or device for the duration of your flight. Your arms aren't capable of holding your child securely, especially during unexpected turbulence.”

In an 8-minute video he posted to YouTube, Brian can be seen arguing his case to airport police officers and airlines employees who are refusing to bend the rules at all for him.

An airline employee informed him that according to federal regulations, his 2-year-old could not occupy the seat purchased for his 18-year-old because passengers’ names have to match their assigned seats.

When Brian continued to argue, he says airline staff told him, "You have to give up the seat or you're going to jail, your wife is going to jail, and they'll take your kids from you," according to ABC 7.

A few minutes later, Brian agreed to give up the seat, but the airline told him it was already too late....STORY CONTINUES ON NEXT PAGE.